Q: What are common telecommunications billing issues?
A: Telecom service providers use complex technical terms in their contracts and invoices that can be cryptic and confusing.  In addition, invoices often contain significant errors and omissions.  These problems are difficult to uncover, and require a thorough, detailed investigation and constant follow-up. Verilytics can help uncover overcharges on your invoices and immediately boost your bottom line.

Q: Why should I contact a telecom expense management company?
A: A telecom expense management firm like Verilytics can provide a risk-free, comprehensive audit of your entire telecommunications portfolio.  Our professional staff can provide you with a clear inventory of your services, review your invoices line-by-line to verify accuracy, and provide you with recommendations to help optimize your communications environment.  Our initial engagement is based on a contingency-fee model, so clients incur a fee only when our savings recommendations are approved and implemented.

Q: How long before we see any savings?
A: Each project is custom tailored to our individual client’s needs, and the length of time varies depending on the size and complexity of your telecom services. Savings are typically realized the first month after implementation of our recommendations.

Q: What types of clients do you help?
A: Verilytics clients span a variety of industries ranging from restaurant and hospitality chains, multi-location retail, hospitals and medical facilities, manufacturing and national distribution companies to law firms, staffing agencies, accounting firms and insurance companies.  We find that all types of small to medium-sized businesses can benefit from our services. Many of our clients have multiple locations with complex landline and wireless billing. We have excellent references and numerous testimonials that are available upon request.

Q: How do your clients pay for your services?
A: Our initial engagement is based on a contingency-fee model, so clients incur a fee only when our savings recommendations are approved and implemented.  Clients pay a percentage of the actual documented savings resulting from our implemented cost savings recommendations. If you do not agree with our recommendations, you owe us nothing.  Clients may also choose an hourly consulting arrangement for project-based services, such as contract negotiations and office relocations.

Q: Is there any cost to meet with you?
A: Not at all.  Our first meeting is simply an exploratory meeting to determine which Verilytics services would provide your company the greatest benefit.  If we agree that your company would benefit from an engagement with Verilytics, we will provide you with information regarding the each option and relevant service offering.

Q: Do we still pay a fee if you can’t save my company any money?
A: Clients incur a fee only when our savings recommendations are approved and implemented.  You incur a fee only after we deliver results.