Q: What are common telecommunications billing issues?
A: Telecom service providers use complex technical terms in their contracts and invoices which can be cryptic and confusing.  In addition, invoices often contain significant errors and omissions.  These problems are difficult to uncover, and require a thorough, detailed investigation and constant follow-up. Verilytics can help uncover overcharges on your invoices and immediately boost your bottom line.

Q: Why should I contact a telecom expense management company?
A: A telecom expense management firm like Verilytics can provide a risk-free, thorough audit of your entire telecommunications portfolio.  Our professional staff can provide you with a clear inventory of your services, review your invoices line-by-line to verify accuracy, and provide you with recommendations to help optimize your communications environment.  Our contingency-fee based process means there is no financial risk in having Verilytics analyze your current expenditures.

Q: How long before we see any savings?
A: Every project is custom tailored to each of our client’s needs, and the length of time varies depending on the size and complexity of your telecom services. Savings are typically realized the first month after implementation of our recommendations.

Q: What types of clients do you help?
A: Verilytics clients span a variety of industries, including medical practices, law firms, staffing agencies, accounting firms, and all types of small to medium-sized businesses. Many of our clients have multiple locations with complex landline and wireless billing. We have excellent references and numerous testimonials that are available upon request.

Q: How do your clients pay for your services?
A: The fees for our services are contingency-based, and there are no up-front costs or obligations. Clients pay a percentage of the actual documented savings resulting from our recommendations and implementation. If you do not agree with our recommendations, you owe us nothing.  Clients may also choose an hourly consulting arrangement for project-based services, such as contract negotiations and office relocations.

Q: Is there any cost to meet with you?
A: Not at all. All of our optimization services are risk-free and are provided with no up-front costs. Our first meeting is simply an exploratory meeting to see if we can lower your telecommunications costs.  If we agree that an opportunity exists, we will gather the necessary information, conduct an in-depth analysis, and present recommendations upon completion of our analysis.

Q: Do we still pay a fee if you can’t save my company any money?
A: You only pay a fee to Verilytics if we deliver results.